Staying Secure: How To Ensure Your Back-To-Base Alarm Works With NBN

If you have a back-to-base alarm system installed in your home or business, it’s important to ensure that it works with the National Broadband Network (NBN). The NBN is a high-speed broadband network that’s replacing traditional copper phone lines in many areas of the country. However, this change can affect your back-to-base alarm system, which relies on a phone line to communicate with the monitoring centre. In this blog post, we’ll discuss how to ensure that your NBN back-to-base alarm works and keep your property secure.

1. Check Your Alarm System Compatibility

The first step in ensuring that your back-to-base alarm system works with the NBN is to check its compatibility. Older alarm systems may not be compatible with the NBN, as they rely on a traditional copper phone line for communication. You can check your alarm system’s compatibility by contacting your alarm provider or monitoring centre and asking if your system will work with the NBN. If your system isn’t compatible, you may need to upgrade to a newer system that’s designed to work with the NBN.

2. Upgrade to a 4G Backup System

One way to ensure that your back-to-base alarm system works with the NBN is to upgrade to a 4G backup system. A 4G backup system provides a wireless connection to the monitoring centre, ensuring that your alarm system can still communicate in the event of an NBN outage. This backup system is also useful if your power goes out, as it has a battery backup that can keep your system running for several hours.

3. Install an NBN-Compatible Dialler

Another option for ensuring that your back-to-base alarm system works with the NBN is to install an NBN-compatible dialler. A dialler is a device that connects your alarm system to the monitoring centre via a phone line. However, traditional diallers may not work with the NBN, as it’s a digital network. An NBN-compatible dialler converts the digital signal from the NBN into an analogue signal that’s compatible with your alarm system.

4. Notify Your Alarm Provider

If you’re switching to the NBN, it’s important to notify your alarm provider. They can provide you with information on how to ensure that your back-to-base alarm system works with the NBN and may be able to assist with any necessary upgrades or installations. Additionally, they may require you to test your alarm system after the NBN has been installed to ensure that it’s functioning properly.

5. Test Your Alarm System Regularly

Finally, it’s important to test your back-to-base alarm system regularly to ensure that it’s working properly. This is particularly important after switching to the NBN or making any changes to your alarm system. Testing your alarm system involves contacting your monitoring centre and requesting a test signal. The monitoring centre will then confirm whether they received the signal and if your alarm system is working properly.


In conclusion, ensuring that your back-to-base alarm system works with the NBN is crucial for maintaining the security of your home or business. By checking your alarm system’s compatibility, upgrading to a 4G backup system, installing an NBN-compatible dialler, notifying your alarm provider, and testing your alarm system regularly, you can ensure that your back-to-base alarm system works seamlessly with the NBN. If you need assistance with upgrading your alarm system or ensuring that it works with the NBN, contact your alarm provider or a professional alarm installation company for assistance.